Support

Do I need an account, or an internet connection?

Neither. Lantern Line has no accounts and no sign-in, and the whole game is inside the app — so it works on a plane, on the Underground, and anywhere else with no signal.

Why am I waiting for things?

That is the shape of the game rather than a fault. Kiosks restock, stations get built and upgrades get installed on timers, and those timers keep running while the app is closed. Come back later and the work is done and the takings are waiting for you.

What are tokens for?

Finishing a timer now instead of waiting for it, and the occasional thing in the shop. You earn them by delivering groups, finishing missions and meeting regulars; you can also buy them if you would rather not wait.

What do the look packs unlock?

A livery for your train. They change nothing about how the game plays — they are there if you want the line to look a particular way.

I bought something and it hasn't appeared.

Open the Shop and tap Restore purchases. That asks the App Store to re-check what your Apple Account owns. If it still doesn't appear, make sure you're signed in with the same Apple Account you bought it on.

How do I drive the train?

Tap the train, then hold the left or right arrow. Stopping inside the yellow strip at a platform is a perfect stop and pays a better tip, so it is worth easing off early rather than braking hard.

Something has gone wrong at one of my stations.

Tap it. Rats, leaks, broken screens and the rest each cost coins or tokens to put right, and until you do they hold that station's rating down — which means fewer people, and smaller tips. Some of them spread along the line if you leave them.

My kiosks keep selling out.

Restock them, or upgrade them: a higher level holds a bigger load, so it lasts longer between visits. A busier station sells faster, so the ones you have improved the most will usually be the ones running dry.

How do I meet more regulars?

Keep delivering groups. Some of the people riding your line are regulars, and delivering the group they are in is what introduces them. Sixty of them live on the line.

Can I turn the reminders off?

Yes — Settings, then the notifications switch. You can also set quiet hours there, so nothing arrives overnight.

How do I delete my game?

Delete the app. Your save lives only on your device, so it goes with it.