Support
What does Wick actually measure?
Wick estimates where your body clock sits and how much of today you have left in the tank. It reads what your iPhone and Apple Watch already record in Health — sleep, resting heart rate, heart-rate variability, breathing rate, blood oxygen, wrist temperature, steps, daylight and workouts — and turns them into one number out of a hundred, with the reason underneath it.
Do I need an Apple Watch?
No, but Wick is better with one. An iPhone on its own gives steps, daylight and whatever sleep you log; a watch adds the overnight heart and breathing signals that most of the recovery reading is built from. The fewer signals Wick has, the more cautious it is about telling you what they mean.
Why is my training level "Starting out"?
Wick needs at least two logged strength sessions before it will put a number on how strong a lift is for you — the median of a single session is just that session. Log a couple more and the level settles.
I logged a workout on my Watch and in Wick. Why two entries in Health?
That was a bug, fixed. Wick now waits a few minutes for the watch to finish syncing and matches your logged session to the workout already in Health rather than writing a second one. If you still see a pair from before the fix, deleting either copy in the Health app is safe.
Why doesn't Apple Health show my exercises and sets?
Health has no place to put them. A workout in HealthKit records the activity, the time, the energy and the effort, and Wick writes all four — but there is no API for set-by-set detail, so no third-party app can show its exercises inside Fitness. The full log lives in Wick, under Training.
What do the colours on the muscle map mean?
How much of the last week's hard sets went through each muscle. Faint means it got some work, mid means a reasonable share, solid means it took the bulk of it. It is relative to your own week, not to anybody else's.
How does the walking game work?
Twelve embers are scattered within a kilometre of you, five of them close in, and you collect them by walking to within about twenty-five metres. Press Start walk before you set off: that is what keeps Wick collecting with the phone in your pocket, puts the distance to the nearest one on your lock screen, and buzzes your wrist when you get one. Press End walk when you are done, which stops it using your location. Anything off the edge of the screen gets an arrow and a distance, and your Apple Watch points you at the nearest one. A new scattering appears each day at 4am. Wick never asks for "Always" location and cannot see where you are outside a walk, and it does not keep a record of where you have been.
Please watch where you are going. The embers are in the real world and so are the kerbs, the traffic and the people. Do not read the screen while you are crossing a road, and do not go anywhere you would not go without the app.
Embers are one currency: the three daily things, your training and the walking game all pay into the same pile, and the pile buys lanterns. The leaderboard is the embers you have earned in the last seven days, so it rises and falls, and a quiet week costs you places.
An ember is somewhere I cannot get to
It happens. Wick places them without knowing where the buildings, rivers and railway lines are, so one occasionally lands somewhere you cannot stand. Leave it; the whole set is replaced the next morning, and nothing is lost by missing one.
What does Wick cost?
Everything is open for your first thirty days. After that, Today, your sleep, your signals and every session you have logged stay free forever, along with two routines to edit and all of them to start; the body clock, jet-lag plans and the training analysis are one payment. There is no subscription and nothing to cancel.
Why can I edit some routines and not others?
On the free plan, past the first month, two routines stay editable. The rest go read-only — you can still start a workout from any of them, and the whole history stays yours. Wick ships with five starter routines, so if you want two of your own instead, remove the starters you do not use with the × on the card. Deleting is never blocked, and workouts you have already logged from a routine are unaffected. One payment makes them all editable again.
I paid, but a new phone is asking again
Open Settings inside Wick, tap What Wick costs, then Restore. Purchases are tied to the Apple Account that bought them, so sign in with the same one.
How do I remove my data?
Delete the app. Everything Wick keeps is stored on your device, so it goes with it. Your Health data belongs to Health and is unaffected; to take back Wick's access, go to Health → Sharing → Apps.
Widgets and watch complications
Wick has home-screen and lock-screen widgets for your Wick score, last night, steps, training load and body stress, and matching complications for a watch face. Add them the usual way — long-press the home screen or the watch face, then pick Wick.