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Support

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harryattenborough@gmail.com

Common questions

How do I split an expense unequally?

In the New Expense screen, change the split method from "Equally" to "Exact amounts", "Percentages", or "Shares". Each row in the participants list will switch to the right input shape (a money field, a % field, or a share count).

Can I add someone who's not on Tangerine?

Yes. In a group's "Add members" sheet (or in the Friends tab) type their email and an optional nickname. They become an "unclaimed" member you can split expenses with. When they sign up later with that email, every group, expense, and balance silently rebinds to their new account.

Where are my balances? They look wrong.

Open the group → Overview tab. The "Your balance" card shows your net per currency. The "Who owes who" section shows the simplified payment graph for the whole group (the minimum number of transactions to settle everyone).

Tangerine never auto-converts currencies. If you and a friend split a £100 expense and a €100 expense, you'll see two separate balance lines.

How do I cancel my Remove Ads subscription?

iPhone → Settings → tap your name at the top → Subscriptions → Tangerine → Cancel Subscription. Your subscription stays active until the end of the current period, then ads come back automatically.

How do I delete my account?

Account tab → Delete my account → type "delete" to confirm. We mark your account for deletion immediately. After 30 days the data is removed permanently. Until then, signing in again with the same email restores everything.

Expenses you've shared with other people stay visible to them — they'll see your name as "Deleted user" once the cooldown ends.

I lost my data after switching phones.

Sign in with the same Apple or Google account on the new phone. All your groups, friends, expenses and balances are stored on Tangerine's servers and re-download automatically.

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